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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Loretha Black

Loretha Black

March 5, 2026

5  out of  5
rating by Loretha Black
"Courteous efficient great customer service"
We responded:
"Loretha, thank you for your wonderful feedback! I'm happy to know you experienced courteous and efficient service. If there's anything else you need, feel free to reach out. We’re here to help!"
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ryan foster

March 3, 2026

5  out of  5
rating by ryan foster
"Leila is awesome! I didn't know that one of my vehicles qualified as an antique in Florida. She got me a major reduction in price, designating the vehicle as an antique. I never drive it, and she made the process easy! Thank you Leila!"
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freddy neisy

March 3, 2026

5  out of  5
rating by freddy neisy
"Great experience with State Farm, especially with Laura Donastor. She provided excellent service and gave me a great price. Highly recommended!"
We responded:
"Thank you for your review, Freddy! I'm happy to hear about your positive experience with Laura Donastor. It's wonderful to know she provided excellent service and a great price. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Lisdey Martinez Cabrera

March 3, 2026

5  out of  5
rating by Lisdey Martinez Cabrera
"Great"
We responded:
"Thank you, Lisdey, for your great feedback! I'm happy to know you had a positive experience with our office. If you ever need anything else, feel free to reach out!"
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Orlando D Sanfeliz

February 27, 2026

5  out of  5
rating by Orlando D Sanfeliz
"Excelente trato, muy amable y profesional se merece un aumento de salario recibi póliza de auto"
We responded:
"¡Gracias, Orlando! Me alegra que hayas tenido una experiencia tan positiva con nuestro servicio. Valoramos mucho tu opinión y estamos aquí para ayudarte con cualquier otra necesidad que tengas. ¡Gracias por elegirnos!"
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Caesar Bikic

February 26, 2026

5  out of  5
rating by Caesar Bikic
"He saved me from the Progressive octopus, that cheats and the Miami Dade County insurance crooks, the price and a proud American Man, that compliance with ethics, quality, education and a grate service."
We responded:
"Caesar, thank you for your fantastic review! I'm happy to hear that you found our service valuable and appreciate your kind words about our commitment to ethics and quality. If you ever need anything else, feel free to reach out!"
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Jan Gaines

February 26, 2026

5  out of  5
rating by Jan Gaines
"Excellant job"
We responded:
"Thank you, Jan! I'm happy to know you had a great experience with our office. Let us know if there's anything else we can assist you with!"
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Jose Nelio Gouveia

February 23, 2026

5  out of  5
rating by Jose Nelio Gouveia
"Excellent Service."
We responded:
"Thank You!"
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obiel nuñez macias

February 19, 2026

5  out of  5
rating by obiel nuñez macias
"Una suoer atención muy complacido"
We responded:
"¡Gracias, Obiel! Me alegra saber que estás muy complacido con la atención que recibiste. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Williams Contreras

February 18, 2026

5  out of  5
rating by Williams Contreras
"Laura, profesional y muy didáctica. Le entendí todo lo que me explicó."
We responded:
"¡Gracias, Williams! Me alegra saber que Laura fue profesional y clara en sus explicaciones. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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Darianna Lores

February 18, 2026

5  out of  5
rating by Darianna Lores
"Excelente servicio, muchas gracias Laura ❤️"
We responded:
"¡Gracias, Darianna! Me alegra saber que recibiste un excelente servicio de Laura. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Eduardo Hernandez

February 18, 2026

5  out of  5
rating by Eduardo Hernandez
"Highly recommended! Ask for Laura, she will take care of you!"
We responded:
"Thank you, Eduardo! I'm happy to hear that Laura provided you with excellent service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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ana escobedo

February 18, 2026

5  out of  5
rating by ana escobedo
"It was a great experience! Quick easy and the representative was very professional and knowledgeable. I’m very happy with my decision!"
We responded:
"Thank you for your feedback, Ana! I'm glad to hear that you had a great experience and found our representative professional and knowledgeable. Your satisfaction with your decision means a lot to us. If you ever need anything else, feel free to reach out!"
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Tito Cruz

February 18, 2026

5  out of  5
rating by Tito Cruz
"Trato muy amable y satisfactorio"
We responded:
"¡Gracias, Tito! Me alegra saber que el trato fue amable y satisfactorio. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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jorge Monge

February 18, 2026

5  out of  5
rating by jorge Monge
"Excelente la atención de Nate Cruz. Todo el proceso fue ágil y amigable."
We responded:
"¡Gracias por tu comentario, Jorge! Me alegra saber que Nate Cruz te brindó una atención excelente y que el proceso fue ágil y amigable. Estamos aquí para ayudarte con cualquier otra cosa que necesites. ¡Gracias por elegirnos!"
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Richard Pheffer

February 18, 2026

5  out of  5
rating by Richard Pheffer
"I have nothing but great things to say about my experience with Kyle knox. He explained in detail what state farm insurance was covering both of my autos. Thank you very much and I would absolutely recommend state farm insurance in the future."
We responded:
"Thank you for your review, Richard! I'm happy to hear that Kyle provided you with detailed explanations about your auto coverage. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out!"
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LiveToLove 1229

February 14, 2026

5  out of  5
rating by LiveToLove 1229
"I cannot say enough great things about Kyle and my experience with State Farm! Kyle was able to lower my auto insurance and get me better coverage which honestly felt like a win-win I didn’t think was possible. His customer service was absolutely on point. He was friendly, professional, and took the time to ask questions about me as a person not just as a policy number. That meant a lot. It truly felt like he cared about helping me make the best decision, not just making a sale. I needed to make my payment a couple of days after we first spoke, and Kyle personally arranged to call me back and handled everything exactly as promised. No stress, no hassle … just excellent follow-through. Thank you, Kyle, and thank you to everyone at State Farm for going the extra mile for your customers. Exceptional service still exists, and it shows!"
We responded:
"Thank you, LiveToLove 1229, for sharing your experience! I'm happy to hear that Kyle provided such outstanding service and helped you find better coverage. It's wonderful that he took the time to understand your needs and ensured a smooth process. Your feedback is greatly appreciated, and I'll make sure to pass your kind words on to Kyle and the team. If you ever need anything else, feel free to reach out!"
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Juan Garcia

February 12, 2026

5  out of  5
rating by Juan Garcia
"The agent Joel was really nice and helpful."
We responded:
"Juan, thank you for your feedback! I'm happy to hear that Joel was able to assist you in such a positive way. If you have any more questions or need further assistance, feel free to reach out anytime."
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John Ross

February 11, 2026

5  out of  5
rating by John Ross
"Was excellent in helping me find right coverage & lowering my auto insurance!"
We responded:
"Thank you, John! I'm happy to know you found the right coverage and saved on your auto insurance. If you have any more questions or need further assistance, feel free to reach out. We’re here to help!"
Profile photo of Cathy Cox

Cathy Cox

February 11, 2026

5  out of  5
rating by Cathy Cox
"Melissa was the 13th call I made to State Farm Corporate, Claims, customer service and other local Tampa State Farm Agents. All before the call to Joseph Ledos office either told me they didn't handle the issue I needed to have resolved, what I needed was not possible, or the information I could give them was not valid. Melissa answered the phone, after telling her my scenario, she looked information up in the system rapidly and although they weren't the account agent fir the vehicle I needed assistance with she took my phone number and email and said she would get back to me. In less than 15 minutes she phoned me to say the information I needed would be sent to her via email and she would email to me. I received the information I needed and am so pleased. Joseph Ledo has a Super Star employee inss Melissa. I pray State Farm rewards her for her quality of Customer Service. I was totally disgusted with Customer Service at the Corporate and Local Agent Offices levels until phoning Joseph Ledo's office and Melissa answering my call! Bravo!!"
We responded:
"Thank you for your wonderful feedback, Cathy! I'm delighted to hear that Melissa was able to assist you so efficiently and turn your experience around. She truly is a valuable member of our team, and your kind words mean a lot. If there's anything else we can do for you, please don't hesitate to reach out."
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Josie Gibbs

February 7, 2026

5  out of  5
rating by Josie Gibbs
"Nate Cruz delivered excellent service from start to finish. Professional, responsive, and extremely knowledgeable. I felt confident and well taken care of the entire time. Highly recommend!"
We responded:
"Thank you for your review, Josie! I'm glad to hear that Nate provided you with such excellent service and made you feel confident throughout the process. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Rick Ino

February 5, 2026

5  out of  5
rating by Rick Ino
"Great experience with this state farm agent and saved me 40$ a month. thank you"
We responded:
"Rick, thank you for sharing your experience! I'm happy to know you had a great time with us and that we could help you save money. If you have any questions or need further assistance, feel free to reach out anytime!"
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Carrillo Carrillo

February 4, 2026

5  out of  5
rating by Carrillo Carrillo
"Nate un muy buen costumer service , paciente y amable resolvió todo lo que necesitaba lo recomiendo mucho"
We responded:
"¡Gracias, Carrillo! Me alegra saber que Nate te brindó un servicio tan paciente y amable. Nos esforzamos por ofrecer la mejor experiencia posible. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Jennifer Fernandez

February 4, 2026

5  out of  5
rating by Jennifer Fernandez
"Great service! Fast and easy to get your quote and WOW what savings!! Extremely happy thank you Kyle from state farm"
We responded:
"Thank you for your review, Jennifer! I'm glad to hear that you found the service fast and easy, and that you're extremely happy with the savings. Kyle will be thrilled to know he made such a positive impact. If you need anything else, feel free to reach out!"
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Jennifer K.

February 4, 2026

5  out of  5
rating by Jennifer K.
"Agency is great! Norma has been so amazing and helpful!"
We responded:
"Thank you for your review, Jennifer! I'm happy to hear that Norma has been so amazing and helpful. We appreciate your feedback and are committed to providing great service. Let us know if there's anything else we can assist you with!"