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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Adrian Hernandez Nieves

Adrian Hernandez Nieves

July 31, 2025

5  out of  5
rating by Adrian Hernandez Nieves
"Excellent customer service and very satisfactory."
We responded:
"Thank you for your review, Adrian! I'm happy to know you found our customer service excellent and satisfactory. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
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Lisa Silvia

July 30, 2025

5  out of  5
rating by Lisa Silvia
"Extremely helpful staff! Samantha is always willing to help. Would highly recommend!!"
We responded:
"Thank you for your review, Lisa! I'm happy to hear that our staff, especially Samantha, has been helpful to you. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Lissien Cristales

Lissien Cristales

July 28, 2025

5  out of  5
rating by Lissien Cristales
"The most beautiful help from Laura! the best agent! I am so grateful!"
We responded:
"Thank you, Lissien! I'm happy to hear that Laura provided such wonderful assistance. We appreciate your kind words and are grateful for your feedback. If you ever need anything else, feel free to reach out!"
Profile photo of Ronald Barstys

Ronald Barstys

July 25, 2025

5  out of  5
rating by Ronald Barstys
"Laura Donastor provided excellent service! Both her patience and expertise saved me time and money. Though her day ends at 5pm, Laura refused to end the call and continued with the calm demeanor and customer focus that sets her apart from other agents I've worked with at other insurance companies."
We responded:
"Thank you for your review, Ronald! I'm happy to hear that Laura provided such excellent service and made a positive impact on your experience. Her dedication and commitment to helping our customers are truly appreciated. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Mohamad Azzam

Mohamad Azzam

July 22, 2025

1  out of  5
rating by Mohamad Azzam
"I worked with Joel and Joseph Ledo at State Farm to cancel two policies I no longer needed. He was quick to confirm the cancellation and promise a full refund, which sounded great at the time. Unfortunately, the refund never arrived, and after multiple follow-ups and delays, I had to dispute the charge through my bank. Joel was responsive when it came to words, but results never followed. When I brought up the missing refund weeks later, he asked why I had stopped the payment, despite having personally confirmed it would be refunded. That part was confusing. If you're looking for fast email replies, Joel is your guy. If you're looking for actual follow-through, manage your expectations."
We responded:
"Mohamad, thank you for sharing your experience. I'm genuinely sorry for the inconvenience you faced with the refund process. It's concerning to hear about the delays and confusion, and I want to ensure this is addressed. Please reach out to our office directly so we can resolve this matter promptly and improve your experience. Your feedback is important to us, and we're committed to making things right."
Profile photo of Drea “Drea”

Drea “Drea”

July 9, 2025

5  out of  5
rating by Drea “Drea”
"Kyle provided great service. He helped me get a better auto quote and answered all my questions and made me feel at ease. Highly recommend. Andrea Chandler"
We responded:
"Thank you for your review, Drea! I'm happy to hear that Kyle was able to assist you with a better auto quote and provide answers to your questions. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Profile photo of Gloria Morales

Gloria Morales

July 7, 2025

5  out of  5
rating by Gloria Morales
"Thank you for helping me . Your staff is very attentive specially Heidi . Thank you so much"
We responded:
"Thank you, Gloria! I'm happy to hear that you found our staff attentive, especially Heidi. We appreciate your feedback and are always here to assist you with any insurance needs. Thanks for choosing us!"
Profile photo of John

John

June 26, 2025

5  out of  5
rating by John
"Great help and quick service"
We responded:
"Thank you for your review, John. I'm happy to hear you appreciated our quick service and assistance. If you have any more questions or need further help, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Jen Combs

Jen Combs

June 18, 2025

5  out of  5
rating by Jen Combs
"I have had State Farm for many years but had to leave them due to high rates. Joel reached out to me letting me know that their rates have lowered and if I was interested in getting a quote. I worked with him and was able to get a lower and affordable rate. He was amazing with answering all my questions and made the whole process as simple as possible."
We responded:
"Thank you for your review, Jen! I'm happy to hear that Joel was able to assist you in finding an affordable rate and made the process smooth for you. Your satisfaction is important to us, and we're grateful for your continued trust. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Juli Paz

June 13, 2025

5  out of  5
rating by Juli Paz
"Nate was awesome!! when I requested a quote he send it right away. I got the best quote and saved money. I'm very please with the service."
We responded:
"Thank you for your review, Juli! I'm happy to hear that Nate provided you with prompt service and a great quote. It's wonderful to know you saved money and are satisfied with our service. Let us know if there's anything else we can do for you!"
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Anthony

June 10, 2025

5  out of  5
rating by Anthony
"Got all I need done and some... 5 stars in my book!"
We responded:
"Thank you, Anthony! I'm happy to know you got everything you needed and more. Your satisfaction is our priority. Let us know if there's anything else we can do for you!"
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Elianne Brito

May 29, 2025

5  out of  5
rating by Elianne Brito
"I talked with agent Kyle and they were able to give me amazing discounts from being a student. Great customer service and kindness."
Profile photo of Kevin Feather

Kevin Feather

May 22, 2025

5  out of  5
rating by Kevin Feather
"Joseph and his entire staff are amazing and diligent in their help. We've always received the best advice and assistance from them. It was happenstance that we found them but 5 years later we remain happy with their actions."