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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Anne Shirley Lewis

Anne Shirley Lewis

November 27, 2025

5  out of  5
rating by Anne Shirley Lewis
"Working with Kyle Knox was amazing! He made the whole process really easy and helped me get the best coverage for the best cost. He also was super helpful in explaining the differences in coverages. Highly recommend!!"
We responded:
"Anne Shirley Lewis, thank you for your wonderful feedback! I'm happy to hear that Kyle made the process smooth and informative for you. It's great to know you found the coverage that suits your needs. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Nina Osbahr

November 11, 2025

5  out of  5
rating by Nina Osbahr
"Heidi is awesome to work with. So glad we found you!"
We responded:
"Nina, thank you for your wonderful feedback! I'm happy to hear that Heidi made your experience a positive one. We’re here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Ozgur Yilmaz

October 29, 2025

5  out of  5
rating by Ozgur Yilmaz
"Tony was a great help to get me a car insurance!!"
We responded:
"Thank you, Ozgur! I'm happy to hear that Tony was able to assist you with your car insurance needs. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Marvin Castillo

October 29, 2025

5  out of  5
rating by Marvin Castillo
"Muchas gracias por la atención y seguimiento brindado, por Laura muy profesional."
We responded:
"¡Gracias, Marvin! Me alegra saber que Laura te brindó una atención profesional. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Gary Barker

October 27, 2025

5  out of  5
rating by Gary Barker
"Nate is an insurance rock star! We spoke a while back, but the timing here in Florida just wasn’t right. Instead of giving up, Nate stayed connected and kept an eye on things. When the moment was right, he reached back out — and I’m so glad he did. We recently reviewed my insurance needs, he provided an updated quote, and he absolutely earned my business. Nate is highly professional, persistent in the best way, and understands that sometimes “no” really just means “not right now.” That patience and follow-through turned into a big “YES!” from me. If you’re in Tampa and want a hard-working agent who truly has your back, call Nate. Nate — continued success to you, and thank you for staying the course. I’m excited to refer all my colleagues your way. P.S. The process was simple, he saved me money, and the whole experience was a win from start to finish!"
We responded:
"Thank you, Gary! I'm delighted to hear about your positive experience with Nate. His dedication and professionalism truly shine through, and it's wonderful to know that his persistence made a difference for you. We're grateful for your trust and are thrilled to have you as part of our community. If you ever need anything else, feel free to reach out!"
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Gary Barker

October 27, 2025

5  out of  5
rating by Gary Barker
"Nate is an insurance rock star! Some time ago, I spoke to Nate, but the timing here in Florida wasn't right, so we set some things on the back burner. Nate kept an eye on things, and when the timing was right, he reached back out. We recently spoke about my insurance needs, he provided an updated quote, and earned my business. He is professional (and I appreciate the tenacity as well), and he earned my business. I am glad he stayed connected and understands that "no" often means "no for now..." and that understanding and effort earned him a "YES!" If you are in Tampa and you want a hard-working agent on your side, call Nate. Nate, continued success to you and thanks again for staying the course. I'm looking forward to referring all my colleagues to you. PS - The process was simple, and he saved me money, too. This entire process had winning all over it!"
We responded:
"Thank you, Gary, for sharing your experience! I'm delighted to hear about the outstanding service Nate provided and how his persistence and professionalism made a difference for you. It's wonderful to know that the process was smooth and beneficial. Your recommendation means a lot, and we're grateful for your support. If you need anything else, feel free to reach out!"
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Phil Smith

October 25, 2025

5  out of  5
rating by Phil Smith
"Kyle got me going in no time. Great service and great rep."
We responded:
"Phil, thank you for your review! I'm happy to hear that Kyle provided you with excellent service. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist with!"
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Maureen Quinlan

October 20, 2025

1  out of  5
rating by Maureen Quinlan
"Well, I must take my earlier review back. My 600$ decrease from Progressive was not real. Jenna and I weren't comparing apples to apples. She called me from an online inquiry I had made via a website that then gives your info to providers that are interested in your business. These interested insurers then call you to discuss your coverage options. Jenna and I both neglected to realize her quote of $600 lower than our current coverage with Progressive didn't include Uninsured Morertist, which costs a quite a bit, $283 a month for us. When I realized this and called her about it she said, oh well, this wasn't included on your online info. She and I spoke at length via the telephone setting our policy up... I repeatedly was amazed she was saving us $600 a year. She had many opportunities to say, well, you dont have Uninsured Morertist coverage. She was saving us this amount because we weren't any longer covered by Uninsured Morertist protection. It was not until I was contacted by them to sign documents that I was acknowledging I declined such coverage that I realized we were no longer covered. Jenna then quoted me a six months policy of $2,210 for six months compared to our old policy with Progressive for $1,586. I immediately called Progressive and got restated with a new policy for $1,536 for six months. What a trip this has been. Insurance agents need to make sure they are quoting apples to apples with clients. Consumers also have to take ownership, and I do. I should have questioned the $600 in savings. Yet, i watch the tele a bit and the car insurance commercials have people saying they save hundreds moving to new car insurance companies. So, I did save $100 with Progressive through the whole ordeal!"
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Sal Cimino

October 12, 2025

5  out of  5
rating by Sal Cimino
"very professional a valuable asset to the agency"
We responded:
"Thank you, Sal! I'm happy you found our service professional and valuable. Our team is dedicated to providing top-notch support. Let us know if there's anything else we can assist you with!"
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Gwendolyn Taegar

September 29, 2025

5  out of  5
rating by Gwendolyn Taegar
"Mr.Kyle Knox, was the agent who helped us transition to our new policy with State Farm and I have to say normally go through this process could be a nightmare But Mr. Knox was amazing, he took his time answered all the questions I threw at him with patient and compassion. I am truly grateful and would recommend him to anyone who needs insurance. Great agent you have State Farm. Thank you again Mr. Kyle Knox."
We responded:
"Thank you for your wonderful feedback, Gwendolyn! I'm delighted to hear that Kyle provided such exceptional service during your policy transition. We’re grateful to have him on our team and appreciate your recommendation. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Michael Williams

September 26, 2025

5  out of  5
rating by Michael Williams
"Tony made the process of switching from my old insurance company to State Farm seem less"
We responded:
"Michael, thank you for your feedback! I'm happy to hear that Tony made your transition to State Farm smooth and easy. We're committed to providing excellent service and are here for any questions you might have. Thanks for choosing us!"
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Gregory Haskell

September 22, 2025

5  out of  5
rating by Gregory Haskell
"Great service...!!!!"
We responded:
"Thank you, Gregory! I'm happy to know you received great service. If there's anything else we can assist you with, feel free to reach out anytime. Thanks for choosing us!"
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Alicia Oliveira

September 22, 2025

5  out of  5
rating by Alicia Oliveira
"Nate was very helpful and knowledgeable. He gave us a great quote and without much fuss. I recommend them 💯"
We responded:
"Thank you, Alicia! I'm happy to hear that Nate provided you with such helpful and knowledgeable service. It's great to know you received a great quote with ease. We appreciate your recommendation! If you need anything else, feel free to reach out."
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pavan suri

September 16, 2025

5  out of  5
rating by pavan suri
"Kyle Knox gave me the best price with all the good coverages and then just made the onboarding process very easy and convenient."
We responded:
"Thank you, Pavan, for sharing your experience! I'm glad to hear that Kyle Knox was able to provide you with a great price and make the onboarding process smooth and convenient. If you need any further assistance, feel free to reach out!"
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Yanexis Balboa

September 11, 2025

5  out of  5
rating by Yanexis Balboa
"La Sr Dayami tuvo muy buen trato, muy atenta, super paciente, estoy muy agradecida."
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Mike Ho

September 10, 2025

1  out of  5
rating by Mike Ho
"Probably one of the worst email messages I have ever received! I have grown to expect better than the garbled message I saw. The agent that sent the mess of a message was unfamiliar to me."
We responded:
"I want to assure you that the individual who contacted you is not affiliated with our office or our business in any way. We take communication and professionalism very seriously, and I’m sorry you had that experience elsewhere. If you have any questions regarding your Homeowners or Vehicle insurance with us, please don’t hesitate to reach out directly—we’re always here to help."
Profile photo of Luke Masarik

Luke Masarik

September 5, 2025

5  out of  5
rating by Luke Masarik
"Kyle did an exceptional job helping me switch and bundle. I highly recommend him for anyone's needs. Overall experience 10/10!!! I wish I could give more stars."
We responded:
"Thank you for your review, Luke! I'm so happy to hear that Kyle provided exceptional service in helping you switch and bundle your insurance. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Hallie Robinson

September 5, 2025

1  out of  5
rating by Hallie Robinson
"I’ve been with this company for years … yet every time I call it’s an ongoing issue no one answers or ever calls back… I sent an email and finally got a call back days later and I requested to speak to Mr. Ledo himself since the people who work there always seem to be unhappy when they talk to customers. She said she’d put in a note and that he’d call me the next day.. it is now 2 days later.."
We responded:
"Hallie, I appreciate your feedback and am genuinely sorry to hear about your experience. It's concerning that you've faced difficulties with communication and felt our team was not responsive or welcoming. I assure you that addressing these issues is a priority for us. Please reach out directly to our office so we can resolve this matter promptly. Your satisfaction is important to us, and we're here to help."
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Scott Silver

September 3, 2025

5  out of  5
rating by Scott Silver
"I just signed up for State Farm Auto Insurance through agent Kyle Knox. Mr Knox was extremely helpful as I ended my more than 20 years of auto insurance from another insurer. The process has been great so far and I am saving a substantial amount of money with lower Premiums and better coverage. Was able to make the change to this company online. Hopefully, this is the start of a new beneficial insurance relationship. Thank you!"
We responded:
"Thank you, Scott! I'm happy to hear that Kyle was able to assist you in transitioning your auto insurance smoothly. It's great to know you're enjoying better coverage and savings. We're here to support you and look forward to a long and beneficial relationship. Let us know if you need anything else!"
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Victoria Brunacci Yoga

August 28, 2025

5  out of  5
rating by Victoria Brunacci Yoga
"Thank you so much for your help and professionalism- Highly recommended."
We responded:
"Thank you, Victoria Brunacci Yoga, for your kind words and recommendation! I'm happy to know you appreciated the help and professionalism. If there's anything else you need, feel free to reach out anytime!"
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Carlos “Inversor En Criptomonedas” Betamcourt

August 24, 2025

5  out of  5
rating by Carlos “Inversor En Criptomonedas” Betamcourt
"Joel was a blessing he helped me and my family, we were being over charged for insurance and he guided us through the whole process, and also told me how everything work. Very polite person. If you are looking for insurance, this is the guy, 100% granted"
We responded:
"Carlos, thank you for your wonderful feedback! I'm happy to hear that Joel was able to assist you and your family effectively. We always aim to provide clear guidance and support. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ron McCaslin

August 23, 2025

5  out of  5
rating by Ron McCaslin
"Joseph Ledo and the State Farm team do a great job responding to my needs. Leila Santigo was most helpful and attentive answering all my questions."
We responded:
"Thank you, Ron! I'm happy to hear that Joseph Ledo and the State Farm team have been responsive to your needs. Leila Santiago is indeed a valuable part of our team, and I'm glad she could assist you effectively. If there's anything else we can do for you, just let us know!"
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Kim Valdivia

August 22, 2025

5  out of  5
rating by Kim Valdivia
"Laura Donastor is amazing, she is kind and prompt with her replies and so patient with my 0 knowledge in insurance policies. Would definitely recommend"
We responded:
"Thank you, Kim! I'm happy to hear that Laura provided you with such excellent service. Her kindness and patience are truly valued here. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for recommending us!"
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Trent Chipperfield

August 21, 2025

5  out of  5
rating by Trent Chipperfield
"Lowest rates around, thanks Jenna!"
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Sergio Merino Vazquez

August 21, 2025

5  out of  5
rating by Sergio Merino Vazquez
"Srta. Dayami...exelentísimo servicio y atención, exelentísima amabilidad en todo el proceso de cotización...Muchísimas Gracias a todo el equipo de Sate Farm"
We responded:
"¡Gracias por tu reseña, Sergio! Me alegra saber que Dayami y nuestro equipo te brindaron un servicio tan amable y excelente durante el proceso de cotización. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"